Rotoclear Hub support

For help or questions about the Rotoclear Hub, feel free to email or call us.

Email ussupport@rotoclear.com Call us+49 6221 506 220

Legal Notice

The Rotoclear Hub (hub.rotoclear.com) is an online service of Rotoclear GmbH for registering Rotoclear machines, managing licenses and AI Tuning.

Information pursuant to Sect. 5 German Telemedia Act (DDG)

Rotoclear GmbH

Carl-Benz-Straße 10-12

69115 Heidelberg

Commercial register

Commercial Register: 733980

Registration court: Mannheim

Represented by

Florian Friedrich

Contact

Phone: +49 6221 506-200

E-mail: info@rotoclear.com

VAT ID

Sales tax identification number according to Sect. 27 a of the Sales Tax Law:

DE325347098

Information regarding professional liability insurance

Name and registered office of the insurer:

R + V Allgemeine Versicherung AG

Mittlerer Pfad 24

D-70499 Stuttgart

Scope of insurance: Worldwide

Responsible for the content according to Sect. 18, Interstate media agreement (MStV)

Florian Friedrich

Rotoclear Hub support

For questions about your account, your machines, licenses or AI Tuning, contact our support team:

Dispute resolution proceedings in front of a consumer arbitration board

We are not willing or obliged to participate in dispute resolution proceedings in front of a consumer arbitration board.

Liability for Contents

As service providers, we are liable for own contents of these websites according to Paragraph 7, Sect. 1 German Telemedia Act (DDG). However, according to Paragraphs 8 to 10 German Telemedia Act (DDG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.

Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

Liability for Links

Our offer includes links to external third-party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

Copyright

Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only. The commercial use of our contents without permission of the originator is prohibited.

Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.

The Rotoclear Hub software, the AI models delivered through it, license keys, installation packages and the documentation are protected by copyright. They may be used only within the scope of the license or contract under which Rotoclear provides them. Any further reproduction, modification, distribution or decompilation requires our prior written permission, unless permitted by law.

Further legal information

Open-source components

The Rotoclear Hub uses open-source software. The following components are used under their respective licenses; the license texts are available on the linked project pages.

Web application

ComponentVersionLicense
@formatjs/ecma402-abstract2.3.6MIT
@formatjs/fast-memoize2.2.7MIT
@formatjs/icu-messageformat-parser2.11.4MIT
@formatjs/icu-skeleton-parser1.8.16MIT
@formatjs/intl-localematcher0.6.2MIT
@jridgewell/gen-mapping0.3.13MIT
@jridgewell/remapping2.3.5MIT
@jridgewell/resolve-uri3.1.2MIT
@jridgewell/sourcemap-codec1.6.0MIT
@jridgewell/trace-mapping0.3.31MIT
@polka/url1.0.0-next.29MIT
@rollup/plugin-commonjs29.0.3MIT
@rollup/plugin-json6.1.0MIT
@rollup/plugin-node-resolve16.0.3MIT
@rollup/plugin-replace6.0.3MIT
@rollup/pluginutils5.4.0MIT
@standard-schema/spec1.1.0MIT
@sveltejs/acorn-typescript1.0.13MIT
@sveltejs/adapter-node5.5.7MIT
@sveltejs/kit2.70.3MIT
@types/cookie0.6.0MIT
@types/estree1.0.9MIT
@types/resolve1.20.2MIT
acorn8.19.0MIT
aria-query5.3.1Apache-2.0
axobject-query4.1.0Apache-2.0
base64-js1.5.1MIT
cli-color2.0.4ISC
clsx2.1.1MIT
commondir1.0.1MIT
cookie0.7.2MIT
d1.0.2ISC
decimal.js10.6.0MIT
deepmerge4.3.1MIT
devalue5.9.4MIT
es-errors1.3.0MIT
es5-ext0.10.64ISC
es6-iterator2.0.3MIT
es6-symbol3.1.4ISC
es6-weak-map2.0.3ISC
esbuild0.28.2MIT
esm-env1.2.2MIT
esniff2.0.1ISC
esrap2.4.0MIT
estree-walker2.0.2MIT
event-emitter0.3.5MIT
ext1.7.0ISC
fdir6.5.0MIT
function-bind1.1.2MIT
globalyzer0.1.0MIT
globrex0.1.2MIT
hasown2.0.4MIT
intl-messageformat10.7.18BSD-3-Clause
is-core-module2.17.0MIT
is-module1.0.0MIT
is-promise2.2.2MIT
is-reference1.2.1MIT
js-sha2560.10.1MIT
jwt-decode4.0.0MIT
keycloak-js23.0.7Apache-2.0
kleur4.1.5MIT
locate-character3.0.0MIT
lru-queue0.1.0MIT
magic-string0.30.21MIT
memoizee0.4.17ISC
mri1.2.0MIT
mrmime2.0.1MIT
next-tick1.1.0ISC
path-parse1.0.7MIT
picomatch4.0.7MIT
resolve1.22.13MIT
rollup4.64.0MIT
sade1.8.1MIT
set-cookie-parser3.1.2MIT
sirv3.0.2MIT
supports-preserve-symlinks-flag1.0.0MIT
svelte5.57.2MIT
svelte-i18n4.0.1MIT
timers-ext0.1.8ISC
tiny-glob0.2.9MIT
totalist3.0.1MIT
tslib2.8.10BSD
type2.7.3ISC
zimmerframe1.1.5MIT

Server (API)

ComponentVersionLicense
alembic1.13.1MIT
annotated-types0.7.0MIT License
anyio4.8.0MIT
asyncpg0.29.0Apache License, Version 2.0
bleach6.2.0Apache Software License
boto31.34.34Apache License 2.0
botocore1.34.162Apache License 2.0
certifi2026.7.22MPL-2.0
cffi2.0.0MIT
charset-normalizer3.5.2MIT
click8.1.7BSD-3-Clause
colorama0.4.6BSD License
cryptography42.0.0Apache-2.0 OR BSD-3-Clause
ecdsa0.19.1MIT
fastapi0.109.0MIT
greenlet3.5.6MIT AND PSF-2.0
h110.14.0MIT
httpcore1.0.7BSD-3-Clause
httpx0.26.0BSD-3-Clause
idna3.20BSD-3-Clause
jmespath1.1.0MIT
Mako1.3.10MIT
Markdown3.8.2BSD-3-Clause
MarkupSafe2.1.5BSD-3-Clause
psycopg2-binary2.9.9LGPL with exceptions
pyasn10.6.2BSD-2-Clause
pycparser2.22BSD-3-Clause
pydantic2.5.3MIT
pydantic-settings2.1.0MIT
pydantic_core2.14.6MIT
python-dateutil2.9.0.post0Dual License
python-dotenv1.0.0BSD-3-Clause
python-jose3.3.0MIT
python-multipart0.0.6Apache-2.0
requests2.34.2Apache-2.0
rsa4.9.1Apache-2.0
s3transfer0.10.4Apache License 2.0
six1.16.0MIT
sniffio1.3.1MIT OR Apache-2.0
SQLAlchemy2.0.25MIT
starlette0.35.1BSD-3-Clause
stripe8.5.0MIT
typing_extensions4.16.0PSF-2.0
urllib32.8.0MIT
uvicorn0.27.0BSD-3-Clause
webencodings0.5.1BSD
zipstream-new1.1.8GNU General Public License v3 (GPLv3)

Server components

ComponentVersionLicense
PostgreSQL—PostgreSQL License
Keycloak—Apache-2.0
MinIO—AGPL-3.0
FFmpeg—LGPL-2.1-or-later / GPL-2.0-or-later
Python—PSF-2.0
Node.js—MIT